Support

Need help with an order, your account, or listing as a home cook? We are here.

How to get help

• Use in-app support or Report where available in the Zestome app.
• Email admin@zestome.co.in with mentioning your registered phone number and, for order issues, your Order ID.
• Include photos if food quality, missing items, or packaging is involved.

Common topics

Orders, pickup & delivery

Zestome connects you with nearby home cooks. Fulfilment is pickup or Chef-drop as shown on each order. If an order is late, incomplete, or incorrect, contact us with the Order ID as soon as possible.

Refunds & cancellations

Food is perishable, so cancellation windows are limited once a Chef starts preparing. See our Refund & Cancellation Policy for details.

Account, login & deletion

You can manage or delete your account in the app (Delete Account). You can also request closure by emailing admin@zestome.co.in.

Home Chefs

For listing, verification, payouts, or kitchen profile help, email us at admin@zestome.co.in mentioning your registered phone number linked to your Chef account.

Policies

Grievance officer

Operated by Qeotek LLP, Noida, India.